service-Taizy

Pre-Sale Services

Contact Client

Project consultant:
1. Introduce Mikim Products by email, whatsApp or other online chat tools;
2. Discuss requirement with clients.
3. Invite customers to visit our production site or factory offline or online as the case may be, and explain the entire workflow;

01

Solution & Quotation

Project consultant:
1. Convey clients’requirements to technicians;
2. Professional technicians help plan the factory site, and determine the specific parameters and specifications of the machine according to the actual needs of customers.
3. Offer proposals for clients, solve their problems and negotiate with clients about the price and product details.

02

Sign Contract

Project Consultant:
1. Draw up sales contract;
2. Sign contract.

03

Production Services

Customers Enjoy The Following Services

Report the production progress of workshop machines to customers in a timely manner through face-to-face video or media files;

Free training operation and management;

One-year warranty, life long repair service;

Provide technical support.

mikim

Installation Services

We sent professional after-sales engineers to the customer’s location to install and debug equipment. 

drawing
First Step

Our professional technicians draw the layout drawings of the Oil press production line or provide 3D layout drawings in advance according to the customer’s site conditions.

download
Second Step

The site is inspected to see if it can be installed according to the drawings; the components of the oil press line are delivered to the site and a technician is required to supervise the unloading process to ensure that all parts have not been damaged during transportation. The electrician wires the line, links the clicks, sensors and control panels, and aligns and calibrates the various mechanical components to ensure proper operation.

install
Third Step

Operators are trained and instructed on how to adjust settings, monitor production, perform routine maintenance and troubleshoot common problems. This is followed by commissioning to verify the performance of the line, during which a small batch of seeds or nuts is processed to verify that the system will function properly and that the output will meet quality standards. Finally, documentation of the installation process will be installed along with equipment manuals, technical specifications and maintenance guides.

after-sale-service
Finally

Ongoing support and maintenance services are provided to ensure that the oil press line continues to perform at its best, maximizing the efficiency and life of the line.

Need Help?✍🏻

If you encounter any problems, please contact us for solutions by the following ways, but you need to describe your problem in detail through pictures, video, text, etc.

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